Q: What is the lead time for orders?
A: Standard models are ready within 30 days; customized units may take up to 45 days.
Q: Do you offer after-sales service overseas?
A: Absolutely! We have strategically partnered with service centers located in pivotal regions to ensure you receive outstanding after-sales service with ease and efficiency.
Q: Is it possible to request a customized bucket size?
A: Certainly! We proudly offer a comprehensive selection of customized attachments tailored to seamlessly fit your distinct needs and specifications, ensuring the perfect solution every time.
Q: What documents do you provide for export?
A: We take immense pride in delivering a comprehensive full export package, meticulously designed to address every facet of your logistical needs. This thorough package includes crucial documents like a Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more. We ensure that your export experience is not only smooth and effortless but also provides unparalleled convenience and peace of mind.
Q: How do I place an order?
A: Initiating your purchase journey with us is a breeze! Simply reach out via email or phone to receive a custom-tailored quote. Once you're satisfied with our offer, confirm your order by submitting a Purchase Order (PO) and leave the rest to us. Enjoy a service experience that's truly exceptional from start to finish, as we handle all details on your behalf.