Q: What's the lead time for orders?
A: Our standard models are meticulously prepared for dispatch within 30 days. For tailored solutions, our customized units are crafted in 45 days, perfectly aligning with your specific needs and preferences.
Q: Do you provide after-sales service overseas?
A: Indeed, we take pride in offering robust after-sales support worldwide, with strategically positioned partnered service centers in key regions. This ensures you receive comprehensive assistance whenever and wherever you need it.
Q: Can I request a customized bucket size?
A: Absolutely! We specialize in delivering bespoke attachments that are meticulously tailored to fit your unique requirements, ensuring seamless integration and optimal performance.
Q: What documents do you provide for export?
A: We ensure a seamless export process by providing a comprehensive export package. This includes essential documents like a Commercial Invoice, Packing List, Bill of Lading, COC, and more, all designed to streamline your international shipping experience.
Q: How do I place an order?
A: To place an order, simply reach out to us via email or phone to receive a personalized quote. Once satisfied, you can confirm your order by submitting a Purchase Order (PO), and we'll handle the rest with precision and care.