Q: What's the lead time for orders?
A: You can expect our standard models to be promptly ready for you in a mere 30 days. For those looking for something tailored, our customized units are expertly crafted and delivered within just 45 days, ensuring top-notch quality and timely fulfillment.
Q: Do you provide after-sales service overseas?
A: Absolutely! We've strategically partnered with key service centers across the globe to guarantee that you receive exceptional after-sales support, no matter where you are located.
Q: Can I request a customized bucket size?
A: Certainly! We are proud to offer a range of tailored attachments specifically designed to meet your unique requirements, ensuring perfect compatibility and efficiency.
Q: What documents do you provide for export?
A: We provide a comprehensive export package, meticulously designed to ensure a seamless international shipping experience. This includes all essential documents such as a Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and additional necessary paperwork to facilitate smooth transit.
Q: What steps should I follow to place an order?
A: Placing an order is a breeze! Simply reach out to our dedicated team via email or phone to receive a detailed and competitive quote. Once you're satisfied, confirm your purchase by sending us a Purchase Order (PO) to seamlessly finalize the process, ensuring your order is promptly underway.