Q: What is the lead time for orders?
A: Standard models are available within 30 days; customized units may require up to 45 days.
Q: Do you offer after-sales service overseas?
A: Indeed, we have partnered service centers strategically located in key regions to facilitate excellent after-sales service.
Q: Is it possible to request a customized bucket size?
A: Certainly! We offer a diverse and extensive range of customized attachments, each designed to perfectly align with your unique requirements, ensuring seamless integration and optimal performance.
Q: What documents do you provide for export?
A: We pride ourselves on offering an all-encompassing full export package, meticulously crafted to cater to every aspect of your logistical requirements. This package includes vital documents such as a Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more, ensuring your export journey is not only seamless but also stress-free, providing you with unmatched convenience and peace of mind.
Q: How do I place an order?
A: Embarking on your purchasing journey with us is as easy as reaching out via email or phone to obtain a tailor-made quote. Once our proposal meets your expectations, effortlessly confirm your order by submitting a Purchase Order (PO). Sit back and relax as we take care of everything else, delivering a service experience that is nothing short of exceptional, ensuring your satisfaction from start to finish.