Q: What is the lead time for orders?
A: Standard models are ready within 30 days; customized units might take up to 45 days.
Q: Do you offer after-sales service overseas?
A: Absolutely, our partnered service centers are strategically positioned in key regions to provide stellar after-sales service.
Q: Is it possible to request a customized bucket size?
A: Absolutely! We are delighted to offer a diverse range of customized attachments that are expertly designed to perfectly match your specific requirements, ensuring an ideal fit for your needs.
Q: What documents do you provide for export?
A: We take immense pride in delivering a comprehensive full export package, meticulously curated to address every nuance of your logistical needs. This package includes essential documents such as a Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more, ensuring your export process is not just smooth but also worry-free, offering you unbeatable convenience and peace of mind.
Q: How do I place an order?
A: Embarking on your purchase journey with us is a breeze. Simply reach out via email or phone to receive a bespoke quote tailored to your needs. Once our proposal aligns with your expectations, you can effortlessly finalize your order by submitting a Purchase Order (PO). Relax as we manage the rest, providing a service experience that exceeds expectations.