Q: What is the lead time for orders?
A: Standard models are available within 30 days; customized units may require up to 45 days, ensuring swift production and delivery tailored to your needs.
Q: Do you offer after-sales service overseas?
A: Indeed, we have partnered service centers strategically located in key regions to facilitate excellent after-sales service and customer support.
Q: Is it possible to request a customized bucket size?
A: Absolutely! We provide a diverse range of customized attachments designed to seamlessly fit your specific needs and preferences, ensuring optimal satisfaction.
Q: What documents do you provide for export?
A: We are committed to delivering a comprehensive full export package, meticulously designed to address every facet of your shipping needs. This package includes essential documents such as a Commercial Invoice, Packing List, Bill of Lading, Certificate of Conformity (COC), and more. We ensure your export process is smooth, stress-free, and supremely convenient, allowing you to focus on what truly matters.
Q: How do I place an order?
A: Embarking on your purchasing journey with us is remarkably straightforward! Simply reach out via email or phone to receive a personalized quote tailored to your needs. Once you're satisfied with our proposal, you can easily confirm your order by submitting a Purchase Order (PO). Then, relax as we manage all the details, delivering an outstanding service experience that exceeds your expectations.