Q: What's the lead time for orders?
A: Our standard models are meticulously prepared and ready for dispatch within just 30 days. For those seeking tailored solutions, our customized units are expertly crafted in 45 days to align perfectly with your specific needs and preferences.
Q: Do you provide after-sales service overseas?
A: Indeed, we take pride in offering robust after-sales support worldwide, with strategically positioned partnered service centers in key regions. This ensures you receive comprehensive assistance whenever and wherever you need it.
Q: Can I request a customized bucket size?
A: Absolutely! We specialize in delivering bespoke attachments that are meticulously tailored to fit your unique requirements, ensuring seamless integration and optimal performance.
Q: What documents do you provide for export?
A: We ensure a seamless export process by providing a comprehensive export package. This includes essential documents like a Commercial Invoice, Packing List, Bill of Lading, COC, and more, all designed to streamline your international shipping experience.
Q: How do I place an order?
A: To place an order, simply reach out to us via email or phone to receive a personalized quote. Once satisfied, you can confirm your order by submitting a Purchase Order (PO), and we'll handle the rest with precision and care.